MISSION
The Dialogue & Peace Committee works to foster participation, co-operation, agreement and peaceful living. The Grievance Procedure provides a structure for members to resolve their differences cooperatively. A member’s failure to participate in a grievance lodged against him or her jeopardizes the spirit of cooperative living for everyone at Helen’s Court.
COMMITTEE RESPONSIBILITIES AND POLICY
- To develop and provide the co-op membership with a structured grievance procedure.
- To provide non-judgmental support to those members involved in a grievance.
- To provide unbiased delivery and management of the Grievance Procedure. Dialogue & Peace members will not participate when friends or relatives are involved in a grievance.
- To observe the right to all members’ confidentiality regarding the specific grievance and the outcome.
- Should the facilitation process become necessary, the Dialogue & Peace Committee will appoint an experienced facilitator (from within the co-op or professional). Facilitation implies supporting both parties to find their own resolutions to the dispute. With the Board’s approval, Helen’s Court will pay for reasonable, professional facilitation fees.
- The facilitation meeting will include both parties involved in the grievance, a facilitator that all parties agree on, and a note-keeper from the Dialogue & Peace Committee. (The note-keeper will record only resolutions and agreements for the purpose of reporting to the Board).
- Resolutions reached through the grievance procedure will be documented in written form and provided to those involved. Resolutions may result in a written agreement to be drawn up within one week of the facilitated meeting. Both parties will sign the agreement. Copies will be given to both parties, the Dialogue & Peace Committee and the Board.
- Minutes of Dialogue & Peace Committee meetings, written correspondence, facilitation notes, and agreements will be kept confidential along with general Board minutes.
- Dialogue & Peace Committee will provide representation to the Board of Directors to report any unresolved grievances.
NOTE: the Dialogue & Peace Committee changed its name from the Grievance Committee in 2013.